rummy gold app

rummy gold app App support

Contact
+91 9722852596

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy gold app:

Q1: How to log in after installing the rummy gold app?

To log in, open the app, enter your registered mobile number, and verify the OTP sent to your phone. This secure method replaces the need for a password or email login. Simply following these steps allows for easy and hassle-free access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," try again and if the issue persists, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help your account be shifted with the updated information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once the update is installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The rummy gold app:

Q1: What is the minimum withdrawal amount in the rummy gold app?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only allowed from the money earned through gaming, not from bonus amounts. This means users can cash out their winnings but not any free rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and other bank details. Once submitted, your account will be updated accordingly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow users to complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay can be an exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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